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Career Center

Account Manager


Kaman Automation Inc.

Posted on 10/31/2019


Rochester, NY


Outside Sales / Professional Account Manager.  Our ideal candidate is a motivated sales professional looking for an opportunity with an unlimited earning potential providing products and value-added solutions to our customers.

Major Duties & Responsibilities

Manages an assigned sales territory in Upstate NY (based out of Rochester, NY) and serves as the primary contact for assigned customers.  Improves the profitability of a territory through growth in market share and gross margin, achieves productivity improvements and utilizes the technical expertise and resources of internal team and our supplier partners.


  • Manages an assigned sales territory.  Develops current customer base and establishes new customers.  Promotes company initiatives, and services by making regular sales calls. 
  • Establishes themselves as a solution oriented consultant assisting assigned customers with problem resolution, applications, design improvements, and product recommendations.
  • Grows profitable market share by presenting value-added services.  Keeps current with information on competitive products, customers’ machinery, processes and business objectives.  Updates customers on new products and technologies as appropriate.
  • Promotes and maintains effective working relationships with customers, technical sales resources and suppliers.
  • Maintains productive relationships with customer service associates through positive team work.  Leads by example.  Communicates information on new products and processes.  Proactively engages customer service team in relationships with customers.
  • Regularly updates and maintains customer contact information and opportunities in CRM.  Keeps local managers informed of customer changes based on account responsibilities.
  • Improves territory performance through increased sales and increased gross margins.
  • Provides a high level of customer service to all customers; ensures proactive engagement and account development activities with all assigned accounts.
  • Attends product and ongoing professional training on an on-going basis.

Minimum Skills & Abilities

Required Skills:

  • Outstanding communication skills (verbal, written and presentation).
  • Excellent networking, prospecting and closing skills.
  • A consultative sales approach that identifies customer needs, with the ability to engage available resources necessary to secure the business.
  • An active member and participant in business/industry organizations and networking events.
  • Proven track record of high sales performance, including meeting/exceeding sales targets.
  • Thorough knowledge of Microsoft Office (Word, Excel, PowerPoint.)
  • Comfortable communicating with every level of an organization from top level executives to factory floor and field personnel.

Physical Requirements:

  • Capable of lifting up to 25 lbs.


  • Up to 60% travel to visit current and prospect clients
  • Valid driver’s license is required

Minimum Education & Experience

The ideal candidate will have experience in one or more of the following areas:

  • Bachelor’s degree in a technical or business field preferred
  • At least 3-5 years inside/outside PREFFERED sales experience with a manufacturer or distributor, however we are willing to MENTOR an early career professional with interest in the distribution and automation industry with a strong business acumen.
  • Experience with Controls and Automation products, contactors, enclosures, pushbuttons, PLC’s, HMI etc.
  • Working knowledge of automated manufacturing, machine builders, systems integrators or panel shops.


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