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Mitsubishi Electric to Strengthen Services for FA Products in Indonesia
Mitsubishi Electric Automation, Inc. Posted 06/06/2013
Mitsubishi Electric Corporation (TOKYO: 6503) announced today that subsidiary PT Mitsubishi Electric Indonesia will establish a new factory automation (FA) center at its Jakarta office to provide enhanced services to locally operating manufacturers, especially Japanese automotive and component makers. The facility, scheduled to begin operating on June 3, will support the ongoing expansion of Mitsubishi Electric’s FA business in Indonesia.
The Indonesia FA Center will provide technical consultation, training and support for FA products, including programmable logic controllers, human machine interfaces, inverters, servos and numerical control machining. Services will be available in Indonesian, English and Japanese for assured customer satisfaction. Indonesia, which has a population of 240 million, boasts the largest economy in the ASEAN region. Major Japanese manufacturers of autos and auto parts are increasing local production capacity to capture greater market share in this fast-expanding economy.
“We aim to satisfy our customers’ increasing demands for FA product support,” said Takeshi Terada, President & CEO of PT Mitsubishi Electric Indonesia. “Our current structure of providing support through local distributors and our ASEAN FA center in Singapore has served us well, but our needs continue to grow. Our new Indonesia FA center will provide more timely product support and training in both Indonesian and English and, if required, in Japanese as well through Japanese engineers stationed at the center.”