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Motion Control Resources

Crouzet Virtual Display: the app that democratises maintenance operations.

Crouzet North America

Valence, France - Reactivity, cost efficiency and safety are the keys to an efficient and successful partnership between an OEM (Original Equipment Manufacturer) and an integrator or end client. With the constant desire to make operations easier, Crouzet has taken things one step further in the design and manufacture of communications systems by introducing its new app, the Crouzet Virtual Display, and providing a win-win relationship opportunity.

Simple and mobile for greater responsiveness
Picture this... You are a machine manufacturer or integrator and your customer asks you for a solution to improve the management and inspection of his machine while limiting downtime. This relatively simple upgrade requires the software program to be updated and installed, meaning that a technician has to travel to the site. Depending on the geographical location and how important this change is, sending out a technician can be quite costly... or rather, "could" be costly because Crouzet is now offering you an alternative with a free app that will save you a lot of time and money.

To provide your customer with fast support, all you need to do now is send the updated program, by email for example, to an on-site contact who can then simply transfer it from his phone via Bluetooth*.

With the Crouzet Virtual Display, instead of sending technicians to work on site, machine manufacturers, panel manufacturers and other users now have a new solution to help implement their maintenance operations.

A new app for a personalized user experience
In contrast to the Virtual Display name, the benefits of the app are very real.

Designed to allow remote access to the controller's display and front-end buttons, it provides an accurate representation of the display of the connected PLC without any need for additional coding on this virtual display. In addition, the Crouzet Virtual Display can be used on both PCs and mobile devices and can communicate with the controller via Ethernet, Bluetooth or a USB port.

This flexibility improves mobility and facilitates remote operations: making them easier than ever, from anywhere, without unplugging a single cable.

Virtually connected to an em4 or Millenium EVO (nano-plc, remote controller or Crouzet logic controller), the tool offers clear advantages for monitoring, daily supervision and maintenance of the systems. Its features allow you to view and change settings, read and write programs or applications, download datalogs, or perform a diagnostic analysis.

This means you are able to choose the best location for the controller in the overall installation. By connecting a smartphone to several "blind" products, it is no longer necessary to actually see them in front of you and the result is a very economical solution. Moreover, there is also a guarantee of employee safety. The procedure is fast and safe even in remote locations, where access is difficult or where the computer network is inadequate.

Combining accessibility and security
"As soon as the program has been adjusted by the expert, it only takes a few minutes to update it locally. Anyone can do it! As the program is already complete, there is no danger that the expert's program may be corrupted or counterfeited," explains Hugo Neri, Automation & Control Product Manager at Crouzet.

By increasing its level of responsiveness without exposing its knowledge to potential misuse, suppliers can build on their existing strengths and increase customer confidence and competitiveness.

And the icing on the cake is that it can update firmware in the same way.

With faster troubleshooting that empowers the customer without sacrificing programmer expertise and security, there is no doubt that the new Crouzet Virtual Display will prove successful and will certainly be popular with users of Crouzet PLCs.


*The Crouzet Virtual Display app is available on Google Play, the App store and Windows.

More information on: https://automation.crouzet.com/software/crouzet-virtual-display

About CROUZET
Since 1921, Crouzet has been committed to designing, manufacturing and supplying efficient components for automated systems to serve a wide range of applications in the Aerospace & Defense market and in many Industrial equipment markets with a specific focus on applications such as Access control, Railway, Nuclear and Industrial valves markets.

Crouzet’s product lines include Automation and Control devices, Motion products, Switches and Position Sensors, Cockpit Controls and Electrical Protection Solutions.

Crouzet has a heritage of close collaboration with customers in the development of adapted products to fully customized solutions.

Contact for Press Release:
Ludivine Bouix
External Communication & PR, Crouzet
Ludivine.bouix@crouzet.com
Tel: 0033 (0)4 7544 8919

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